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Billing Overview

This section of our guide contains all of the information regarding billing and our subscriptions.
Currently, Transmute offers 3 types of subscriptions and they are:
  1. 1.
    30-Day Free Trial – This subscription will give you all of our features for free, for 30 days so you can try out the product risk-free. Once your 30-Day Free Trial subscription ends, you will be required to upgrade to our Pro Plan in order to continue using the platform and our API. You will not be able to access any of your existing data via our application or API until you upgrade to the Pro Plan.
  2. 2.
    Pro Plan ($50/month) – This is our standard subscription. This plan will allow you to use all of the features our platform and API have to offer.
  3. 3.
    Enterprise Plan (Custom Pricing) – This plan is specifically designed for large enterprises who would like customized “white-glove” support with our application. If you are interested in this plan, please contact support here.
You can find everything regarding your account as it relates to billing at https://platform.transmute.industries/billing.
When you first visit this page you should see something like the screenshot below:
Billing page
Billing page
This section of the site will show you:
  • Your current subscription plan and the rate for that plan. This will also show you if you have applied any coupons to your subscription. Any discounts in doing so will be reflected in the price. You can also upgrade your subscription plan from this section.
  • Your next payment date.
  • Buttons to manage your subscription:
    • Update Payment Method – This link will take you to the section of the site where you can add or remove payment methods. Here you can also select which payment method you want to be the default one charged by the subscription.
    • Redeem Coupon – This link will take you to a section of the site where you can redeem/apply a coupon to your subscription. Only one coupon can be applied at a time.
    • Cancel Subscription – This link can be used to cancel your subscription.
  • Your payment history can also be found at the bottom of this section. Each payment has a link you can click to get further details of the payment.

Add a Payment Method

This section of our guide contains all of the information regarding adding a new payment method to your account.
In order to add a new payment method, you will want to click the “Update Payment Method” button on your billing page (https://platform.transmute.industries/billing) or go to: https://platform.transmute.industries/billing/methods
This will take you to a page that looks like the one below:
Payment methods page
Payment methods page
Next, you will want to click the “+ Add payment method” button. This will take you to the following page (https://platform.transmute.industries/billing/methods/add):
Add payment method form
Add payment method form
Once on this page, you can add your new payment method by entering in your Credit Card Number, the expiration date (MM/YY), and the CVC. Once these details have been added to the form, click the “Save” button and your new payment method will be added.
Once saved, your new payment method will be visible here: https://platform.transmute.industries/billing/methods

Select a Default Payment Method

This section of our guide contains all of the information regarding how to add a default payment method.
The default payment method is the payment method that will be used whenever you are re-billed for your subscription. The first payment method you add to your account will be set as your default automatically.
In order to set a new default payment method, you will want to click the “Update Payment Method” button on your billing page (https://platform.transmute.industries/billing) or go to: https://platform.transmute.industries/billing/methods
This will take you to a page that looks like the one below:
Payment method list
Payment method list
Here you can see which payment method is currently your default one by locating the “Default Payment” label in the top right corner of the payment method.
Each payment method also has a “Make Default” button in the bottom right corner. If you want to set a payment method as the default one, all you need to do is click the “Make Default” button on the payment method.

Delete a Payment Method

This section of our guide contains all of the information regarding how to delete a payment method.
In order to delete a payment method, you will want to click the “Update Payment Method” button on your billing page (https://platform.transmute.industries/billing) or go to: https://platform.transmute.industries/billing/methods
This will take you to a page that looks like the one below:
Payment delete action
Payment delete action
Here you can see a list of all of your payment methods. Next, you will want to locate the payment method you want to delete and click the “Delete” button located in the bottom right corner of the payment method.
If you delete all of your payment methods, your subscription will fail to re-bill on the next billing cycle and you will need to add a new payment method in order to continue using our product.